If you think a seller or product violates our Commerce Policies, you can report them: Keep in mind that we may suspend or ban sellers if they go against our Commerce Policies. Buyers who file fraudulent claims are also subject to consequences outlined in our Purchase Protection policies.
How do I complain about a seller on Facebook marketplace?
Report or hide a listing
- From your News Feed, in the left menu, click Marketplace.
- Click a listing that you want to report or hide.
- Click .
- Click Hide item or Report post. To submit your report, follow the on-screen instructions.
Can you get money back from Facebook marketplace?
Many purchases made with checkout on Facebook are covered by our Purchase Protection Policies. … Purchase Protection means that you can request a refund if: You didn’t receive your order. The product arrived damaged or different than described on the listing (example: the condition isn’t accurate).
What can you do if you get scammed on Facebook marketplace?
What to do if You’ve Been Scammed
- Select Settings.
- Select Facebook Pay.
- Select Payment History.
- Click Get Help With Your Order.
- Click Send.
Is Facebook Marketplace legally binding?
Not only Facebook T&C, but all Terms and Conditions of every website you access are a legally binding contract. By using a website you agree to the T&C and this is the agreement that governs your relationship with the website owner.
Can you cancel a Facebook Marketplace order?
In the top left of Facebook, tap your profile picture. Scroll down and tap Settings, then tap Payments. Tap the order you want to cancel. Scroll down and tap Cancel order.
How do I report a Facebook Marketplace scammer?
To report a seller on Facebook
- Navigate to Marketplace.
- Click a listing from the seller you want to report.
- Click the arrow in the top right of the screen.
- Click on Report Post or Report Seller.
- Follow the on-screen instructions.
How do I get my money back from a scammer?
Contact your bank immediately to let them know what’s happened and ask if you can get a refund. Most banks should reimburse you if you’ve transferred money to someone because of a scam.
What can you do if you get scammed?
Report a Scam to the FTC
If you were scammed, report it to the FTC at ReportFraud.ftc.gov. You can check out what is going on in your state or metro area by visiting ftc.gov/exploredata.