Does FB marketplace have buyer protection?

Many purchases made with checkout on Facebook are covered by our Purchase Protection Policies. … Purchase Protection is free, and automatically covers eligible orders. Purchase Protection means that you can request a refund if: You didn’t receive your order.

What if you get scammed on Facebook marketplace?

Sure. Just send them an email and tell them you were scammed and for how much. A check will be in the mail within an hour.

How do I get my money back from the Facebook marketplace?

Refunds for Facebook Page Purchases

  1. Click the arrow in the upper right-hand corner of Facebook and choose Settings and Privacy > Settings.
  2. Select Facebook Pay in the left-hand panel.
  3. Click on the item you want refunded.
  4. Choose Contact Seller.
  5. Fill in the popup form.
  6. Hit Send.

Do I have to refund a buyer on Facebook marketplace?

No. As long as you put a disclaimer of any potential issue the item has and the buyers knows that, then you are under no obligation to provide a refund. You should only provide a refund if you didn’t tell the person any potential issue that you were fully well aware of but neglected to tell the person.

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Can you dispute a Facebook marketplace?

Appealing a Buyer Dispute or Claim

In some situations, Facebook may offer a partial refund, otherwise the refunded amount will include the full price of the item, tax, and shipping fees. After a refund has been issued at the expense of a seller, the seller can appeal the decision.

How do I know if a Facebook Marketplace buyer is legit?

For Buyers: How to Spot a Seller Scam on Marketplace

  1. The listing offers a suspiciously low price for a high-demand item. …
  2. The seller will not meet you in person or let you see the item before purchase. …
  3. The seller asks you to pay using gift cards for eBay or another company.

Can a seller be scammed on Facebook Marketplace?

Like a real flea market, there are varied items to choose from and a wide array of sellers. Also like a flea market, you’re likely to come across bootlegs, broken items, and fraud. Facebook itself is no stranger to scammers, spammers, and cat-fishers. There’s almost an industry built just on scamming Facebook users.

What if someone wants their money back on Facebook Marketplace?

Support & Refunds

If a buyer requests a refund or has an issue with their purchase, the seller has 2 business days to respond to the buyer and attempt to resolve the buyer’s issue. If the seller has not responded or resolved the issue after 2 business days, the buyer may make a claim directly to Facebook.

Is the Marketplace safe?

Much of the commerce on Marketplace is perfectly legitimate, and all companies that connect local buyers and sellers — called peer-to-peer sales in the industry — experience problems with user safety and fraud and other crimes.

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How long is Facebook Purchase protection?

You have a lifetime coverage limit of $10,000. You must file a claim within 45 days from the date of delivery of your purchased product, or within 60 days for unauthorized claims. If you never received your item, you must wait 2 days after the last date of estimated delivery before filing a claim.