Many purchases made with checkout on Facebook are covered by our Purchase Protection Policies. … Purchase Protection is free, and automatically covers eligible orders. Purchase Protection means that you can request a refund if: You didn’t receive your order.
What if you get scammed on Facebook marketplace?
Sure. Just send them an email and tell them you were scammed and for how much. A check will be in the mail within an hour.
How do I get my money back from the Facebook marketplace?
Refunds for Facebook Page Purchases
- Click the arrow in the upper right-hand corner of Facebook and choose Settings and Privacy > Settings.
- Select Facebook Pay in the left-hand panel.
- Click on the item you want refunded.
- Choose Contact Seller.
- Fill in the popup form.
- Hit Send.
Do I have to refund a buyer on Facebook marketplace?
No. As long as you put a disclaimer of any potential issue the item has and the buyers knows that, then you are under no obligation to provide a refund. You should only provide a refund if you didn’t tell the person any potential issue that you were fully well aware of but neglected to tell the person.
Can you dispute a Facebook marketplace?
Appealing a Buyer Dispute or Claim
In some situations, Facebook may offer a partial refund, otherwise the refunded amount will include the full price of the item, tax, and shipping fees. After a refund has been issued at the expense of a seller, the seller can appeal the decision.
How do I know if a Facebook Marketplace buyer is legit?
For Buyers: How to Spot a Seller Scam on Marketplace
- The listing offers a suspiciously low price for a high-demand item. …
- The seller will not meet you in person or let you see the item before purchase. …
- The seller asks you to pay using gift cards for eBay or another company.
Can a seller be scammed on Facebook Marketplace?
Like a real flea market, there are varied items to choose from and a wide array of sellers. Also like a flea market, you’re likely to come across bootlegs, broken items, and fraud. Facebook itself is no stranger to scammers, spammers, and cat-fishers. There’s almost an industry built just on scamming Facebook users.
What if someone wants their money back on Facebook Marketplace?
Support & Refunds
If a buyer requests a refund or has an issue with their purchase, the seller has 2 business days to respond to the buyer and attempt to resolve the buyer’s issue. If the seller has not responded or resolved the issue after 2 business days, the buyer may make a claim directly to Facebook.
Is the Marketplace safe?
Much of the commerce on Marketplace is perfectly legitimate, and all companies that connect local buyers and sellers — called peer-to-peer sales in the industry — experience problems with user safety and fraud and other crimes.
How long is Facebook Purchase protection?
You have a lifetime coverage limit of $10,000. You must file a claim within 45 days from the date of delivery of your purchased product, or within 60 days for unauthorized claims. If you never received your item, you must wait 2 days after the last date of estimated delivery before filing a claim.