Quick Answer: Can someone ask for a refund on Facebook marketplace?

Buyers must first contact the seller to try to resolve purchase issues. If a buyer requests a refund or has an issue with their purchase, the seller has 2 business days to respond to the buyer and attempt to resolve the buyer’s issue.

Can you request money back on Facebook Marketplace?

If you’ve used Facebook Pay to send money in Messenger, Facebook cannot issue a refund. According to Facebook’s own guidance, there is no official method for getting a Messenger refund. In practice, you only have two options available to you: Ask the seller to return the money.

What if you get scammed on Facebook Marketplace?

Sure. Just send them an email and tell them you were scammed and for how much. A check will be in the mail within an hour.

Can you dispute a Facebook Marketplace transaction?

When a buyer is dissatisfied with a delivered product or a seller’s conduct during the shipping and fulfillment process, they can raise the issue with Facebook as a dispute or claim. … Resolution of disputes/claims are made in Facebook’s sole discretion. Decisions about appeals are final and cannot be contested.

How long does it take for Facebook Marketplace to refund money?

Refunds must be issued within 2 business days from when the seller receives the returned items. Sellers must provide a return shipping label to buyers when accepting a return request from a buyer.

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How safe is Facebook Marketplace?

Facebook Marketplace isn’t as safe as you might believe. … Its scale and existing security issues make Facebook Marketplace ideal for scammers, according to experts. Clean platform — One nice benefit of Facebook Marketplace over Craigslist is that most users interacting on the platform are using their real identities.

How do I know if Facebook Marketplace seller is legit?

For Buyers: How to Spot a Seller Scam on Marketplace

  1. The listing offers a suspiciously low price for a high-demand item. …
  2. The seller will not meet you in person or let you see the item before purchase. …
  3. The seller asks you to pay using gift cards for eBay or another company.

What can you do if you get scammed?

Report a Scam to the FTC

If you were scammed, report it to the FTC at ReportFraud.ftc.gov. You can check out what is going on in your state or metro area by visiting ftc.gov/exploredata.

How do I protect myself on Facebook Marketplace?

8 Tips to Stay Safe When Using Facebook Marketplace

  1. Buy and Sell Locally. …
  2. Check the Seller or Buyer’s Facebook Profile. …
  3. Discuss the Details of the Transaction Before Meeting. …
  4. Arrange an Instant Payment. …
  5. Consider Bringing a Friend With You. …
  6. Meet in a Public Place. …
  7. Trust Your Instincts. …
  8. Don’t Divulge Personal Information.