How does Facebook Marketplace ratings work?

Ratings are only available on the Facebook app for android and iPhone. To share your feedback and help other people on Marketplace, you can rate buyers and sellers you’ve interacted with using our 5-star rating system. To provide a more balanced view, seller ratings become public once sellers receive 5 or more ratings.

How do you become a high rated Facebook Marketplace?

The Highly Rated badge on a commerce profile means that a seller has been rated positively and consistently by other people on Marketplace. To get the Highly Rated badge: You must have received at least 4 ratings that are equal to or greater than 4/5 stars in the last 30 days.

Who can rate you on Facebook Marketplace?

Ratings for Buyers and Sellers

Buyers and sellers can rate their experience with each other, as well as leave feedback to suggest areas for improvement. Sellers can rate buyers if the buyer sent at least one message. A buyer can only rate a seller if the two parties have sent a message back and forth.

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Can I see who rated me on Marketplace?

Based on your feedback, we’ve changed to a 5-star rating system to improve the way ratings work on Marketplace. To keep ratings fair and prevent people from being pressured into giving dishonest ratings, buyer ratings are no longer visible to the public.

How many recommendations do you need for a Facebook rating?

Depending on which option (“yes” or “no”) reviewers choose, they’re asked to then provide information about what they did or did not like. Facebook requires reviewers to write at least 25 characters in order to post their review – no writing = no recommendation.

Can you view seller ratings on Facebook?

Ratings are only available on the Facebook app for android and iPhone. To share your feedback and help other people on Marketplace, you can rate buyers and sellers you’ve interacted with using our 5-star rating system.

How do I leave feedback on Facebook Marketplace 2021?

How do I rate or review something I purchased on Facebook Marketplace?

  1. From the Facebook for iPhone or Android app, go to your order history in your Facebook Pay Activity.
  2. Tap the order for that item, then tap the item name below Item details.
  3. Scroll down and tap Write review.
  4. Tap to choose a rating from 1—5.

Can you delete bad reviews on Facebook?

You can’t delete a negative spam or disrespectful review on your Facebook page, but you can report it. To report a review that doesn’t adhere to Facebook’s Community Standards, go to the review and click on the menu arrow in the top right hand corner.

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How do you handle bad reviews?

If a bad review is plaguing your small business, here are some ways to not go about dealing with the situation.

  1. Get defensive. …
  2. Ignore it. …
  3. Get pulled into an online battle. …
  4. Acknowledge the issue and apologize. …
  5. Tactfully promote a positive image of your business. …
  6. Be authentic and personal. …
  7. Take it offline.

How long does FB marketplace review take?

Overview. Before ads show up on Facebook, they’re reviewed to make sure they meet our Advertising Policies. Typically most ads are reviewed within 24 hours, although in some cases it may take longer.

How do you get a 5 star rating on Facebook?

Now Easier to Get Facebook Reviews

You visit a company’s Facebook Page, click the review tab, enter a 1-5 star rating and provide a brief comment. This is the same pattern used by other major review sites, like Google, Yelp and TripAdvisor.

How can I get star rating on Facebook in 2021?

How to Enable Reviews Tab on a Facebook Page?

  1. Log in to your Facebook account and go to your business Facebook page.
  2. Navigate to the ‘Settings’ section.
  3. Click ‘Templates and Tabs’
  4. Find the reviews tab named ‘Reviews’ in the list of tabs and activate it.

What is the difference between a recommendation and a review on Facebook?

Reviews have comments and star ratings; recommendations just comments. Commenting & Liking. Anyone can comment on or like a review, but only people within that person’s network can comment or like a recommendation.