If an individual seller has not fulfilled an order within 7 days from the date of the purchase, that order will be automatically canceled by Facebook. If you ship products, you must meet performance standards for order fulfillment including order tracking, shipping, and delivery, as notified by Facebook.
How long does seller have to ship item on Facebook marketplace?
All sellers who use shipping and checkout on Marketplace agree to follow our Seller Policies. For items you sell with shipping and checkout, you’ll need to: Ship the item within 3 business days of confirming the order. Make sure to mark it as shipped and enter a tracking number.
Is there seller protection on Facebook?
Many purchases made with checkout on Facebook are covered by our Purchase Protection Policies. … Purchase Protection is free, and automatically covers eligible orders. Purchase Protection means that you can request a refund if: You didn’t receive your order.
Can you get scammed as a seller on Facebook?
There is a long history of scams on Facebook. No matter how nice someone looks in their photo, if you don’t know them in real life, you can’t be certain they are who they say they are. Common scam scenarios include: Fake products: a seller offers authentic products at a low price, but then sells you a counterfeit.
Can a seller cancel an order on Facebook marketplace?
Read our tips for buying and selling responsibly on Marketplace. You can cancel orders you sold with shipping and checkout on Marketplace as long as the order isn’t marked as shipped. Neither you nor the buyer will be charged.
Why am I not eligible for shipping on Facebook marketplace?
If you don’t see Set up shipping, you may not be eligible right now. See more information below. Enter your legal name, date of birth and mailing address. You’ll also need to add your bank account details, so we can transfer money for any sales you make directly into your bank account.